All Features

Everything You Need forModern Business Communications

From cloud PBX and AI-powered voice agents to broadcasting campaigns and real-time analytics — Talkify gives you the complete toolkit to run world-class communications.

Foundation

Core PBX

Enterprise-grade telephony infrastructure for seamless business communications.

Extensions

Create unlimited SIP extensions with customizable call routing, voicemail, and presence tracking.

SIP Trunks

Connect any SIP provider globally. Multi-trunk support with failover and load balancing.

DID Numbers

Manage direct inward dialing numbers with flexible routing to extensions, queues, or IVR.

Call Routing

Time-based routing, geographic routing, and skills-based distribution for every call.

Intelligent

Call Management

Smart call handling with ring groups, queues, and visual IVR builder.

Ring Groups

Ring all, round-robin, or random distribution. Configurable timeout with failover to voicemail or queue.

Call Queues

ACD queues with hold music, position announcements, and agent availability management.

Visual IVR Builder

Drag-and-drop IVR designer with multi-level menus, per-key audio, and sub-menu linking.

Music on Hold

Upload custom hold music, create playlists, and assign different audio per queue.

AI-Powered

AI & Intelligence

Harness artificial intelligence for smarter call handling and insights.

AI Voice Agent

Deploy AI agents that handle calls autonomously using natural language, powered by LLM + TTS + STT.

Call Transcription

Automatic speech-to-text transcription with sentiment analysis for every recorded call.

Knowledge Base

Upload documents, URLs, or text to build a RAG-powered knowledge base for AI agents.

Smart Routing

AI-assisted call routing based on caller intent, history, and real-time agent availability.

Unified

Communication

Unified communications from browser — no hardware or software required.

WebRTC Softphone

Make and receive calls directly from your browser. WebRTC-powered with HD audio quality.

Conference Calls

Multi-party conference bridges with mute controls, participant management, and recording.

Call Recording

Automatic or on-demand call recording with secure cloud storage and instant playback.

Voicemail

Visual voicemail with audio playback, read/unread status, and optional transcription.

Outbound

Broadcasting

Mass communication campaigns with auto-dialer and campaign management.

Campaign Manager

Create, schedule, and manage outbound calling campaigns with real-time progress tracking.

Audio Library

Central audio repository with TTS generation, file upload, and format conversion.

Contact Groups

Organize recipients into groups, import from CSV, and manage Do-Not-Call lists.

Campaign Analytics

Track answer rates, call durations, completion rates, and per-recipient status.

Enterprise

Security & Admin

Enterprise-grade security, multi-tenancy, and administrative controls.

Role-Based Access

Granular RBAC with 5 role levels: Super Admin, Admin, Manager, Supervisor, Agent.

Encryption

TLS/SRTP encrypted calls, HTTPS-only dashboard, and hashed credentials at rest.

Multi-Tenancy

Full multi-tenant architecture with isolated data, per-tenant configuration, and white-labeling.

Real-time Analytics

Live dashboard with call stats, agent presence, queue metrics, and exportable reports.

Ready to Experience All Features?

Start your free 14-day trial today. No credit card required. Full access to every feature.

Chat with us on WhatsApp