What is Voice Broadcasting?
Voice broadcasting is the ability to send a pre-recorded voice message to hundreds or thousands of recipients simultaneously. It's used for:
- Appointment reminders — Reduce no-shows by 30-40%
- Emergency notifications — Alert employees or customers instantly
- Marketing campaigns — Promote offers with personalized messages
- Payment reminders — Improve collection rates
- Survey collection — Gather feedback at scale
Setting Up Your First Campaign
Step 1: Prepare Your Audio
- Record your message (keep it under 60 seconds)
- Use clear, professional audio (avoid background noise)
- Include a clear call-to-action
- With Talkify, you can also use AI text-to-speech to generate your audio
Step 2: Upload Your Contact List
- Supported formats: CSV, Excel, or direct import from your CRM
- Required field: Phone number
- Optional fields: Name, custom variables for personalization
Step 3: Configure Campaign Settings
- Schedule — Immediate or scheduled for a specific date/time
- Time zone awareness — Respect recipient time zones
- Retry logic — How many times to retry unanswered calls
- Concurrent calls — How many calls to make simultaneously
- Working hours — Only call during business hours
Step 4: DNC Compliance
- Upload your Do-Not-Call (DNC) list
- Talkify automatically scrubs your contact list against DNC records
- Comply with local regulations (BTRC guidelines in Bangladesh)
Step 5: Launch & Monitor
- Real-time dashboard shows calls in progress
- Track: Answered, Unanswered, Busy, Failed
- Listen to response recordings
- Export reports for analysis
AI-Powered Broadcasting with Talkify
Talkify takes voice broadcasting further with AI:
- Dynamic personalization — "Hi {name}, your appointment is on {date}"
- AI Voice Agent integration — If a recipient picks up, an AI agent can have a conversation
- Press-1 transfer — Route interested callers to a live agent
- Smart retry — AI determines the best time to retry
Voice broadcasting is one of the highest-ROI communication channels available. When done right, it delivers your message personally, at scale, in seconds.
Category:Guides